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Payment

Order placing options

• You can pick any product on our website and place an online order right away.
• However, we advise you to contact our sales team to discuss your needs and get a proposal that would include your desired product, accessories, price estimation and payment terms. Then you could place an online order and proceed with the payment.
Our sales manager will be more than happy to place an order and initiate the payment process FOR YOU based on the agreed product, quantities, price, and your payment details provided.

Types of payment

1. 100% full payment in advance.
2. Deposit + balance payment. 20% deposit of the total order amount (+ delivery costs) paid in advance; 80% balance – before or upon delivery (30/70 when purchasing a bespoke product).

Safe payment options

Bank payments

• You will receive a confirmation email with clear instructions and payment details to follow.
• The payment could be done online or in your bank branch. Do not forget to indicate your order number when making the payment. 
• Your order will be validated upon receipt of your deposit or full payment.

Via Credit card

• A secure SSL payment by credit card is made instantly. 
• All major credit and debit cards (except American Express) via Stripe.
• The payment can be securely made online or via the phone.
• You will receive an automatic confirmation with your order number.

Leasing (Omnicapital)

• Applied for the remaining amount after paying the deposit.

Refunds

• You can cancel your order before or within 14 days after delivery and get your full deposit (or the whole order amount – depending on the amount paid) back. 
• A deposit payment made for bespoke products is not refundable and remains the property of Quick Garden Ltd.

Learn more about the refunds on our Returns page.

 

If you want to explore this topic further, please head to the Payment section in our Terms & Conditions. If you would like to clarify certain aspects regarding the payment process, we will be glad to answer your questions - call us +44 20 7099 4301 or write us clients@quick-garden.co.uk