Delivery to mainland England, Wales and France for the products in stock (those marked with a green label ‘Fast delivery’) takes 4-8 working days after an order has been placed. Delivery to mainland Scotland for the products in stock takes 8-15 working days. For all other products delivery to mainland UK and France takes 4-6 weeks. For custom-made products it takes 4-8 weeks to arrive. We will contact you to arrange a delivery date in advance. Delivery takes place on working days with the delivery time being arranged with you in advance.
Free delivery to mainland UK and most of Europe
Delivery costs to mainland England, Wales and Scotland (in the majority of cases - please read "Delivery to Scotland" below) are already included in the price. We also have branches in France and Germany, so delivery is also FREE to most European countries for all products over £3,000.00 (Please contact us).
Delivery to Scotland.
An extra charge for deliveries to mainland Scotland applies only for the items which are priced under £3000. In such cases you will find these charges on each product page. For all items whose price is over £3000, delivery to mainland Scotland is free of charge. The reason for these extra delivery charges is related to the great distance our delivery agent will have to travel as our warehouse is based in Eastleigh (Hampshire).
We deliver our log cabins and garages worldwide so if you are based in any other area or country other than mainland UK or Europe, please contact us – we will quote you the delivery price.
Delivery to difficult to reach areas.
An extra charge is applied for deliveries to difficult to reach areas. A difficult to reach area is one which our trucks are not able to access due to road or area size restrictions. In the UK, our products are delivered via trucks which are 2.5m wide, 10m long and 2.5m high. Plus the truck requires an extra metre either side to stabilise the vehicle during the offloading. If you have any doubts about whether your delivery area is difficult to reach or not, please contact us in advance.
Specialised unloading included (UK only).
We care about your comfort, therefore we deliver and unload all our cabins via crane equipped vehicles by ourselves (totally free of charge). As a result, you will receive your cabin sealed and placed at the location that is most convenient for you. Important: unlike other garden building retailers, we will definitely not ask for your help with the offloading of the cabin by hand, nor will we ask you to pay an extra charge for offloading.
Reliable haulage company.
We cooperate with the award winning (Depot of The Year awards 2013) logistics-warehousing company Lambert Brothers Haulage Limited, who helps us to ensure that we deliver you your log cabin, wooden garage or timber carport in a very professional way. This means you will be contacted prior to delivery to agree a convenient delivery date, your purchase will be delivered on time and to as close to its offloading point as possible (not just a kerbside delivery), the product-package will be offloaded very carefully and the driver will be very conscientious and helpful.