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Customer Service

Payment

To submit your order you can either choose to pay a deposit of 20% of the total price or to pay the whole price in one go. Please note that a 20% deposit is the minimum sum for the order to be placed... Read more...

Delivery

Delivery to mainland England, Wales and France for the products in stock (those marked with a green label ‘Fast delivery’) takes 4-8 working days after an order has been placed... Read more...

Warranty

We manufacture all our cabins by ourselves in our factory in Levaniskiai, Moletai region, Lithuania, carefully selecting the raw materials and adhering to the highest manufacturing standards (ISO)... Read more...

Returns

If for one reason or another you are not satisfied with the product that you have ordered, you can return it to us within 7 days.In this event please contact us by email or by mail with the acknowledgment of receipt within a period of 7 days after delivery... Read more...

Assembly Service

Find out all about our assembly service – how you can prepare for it, how long it takes, and much more. Leave your purchase in good hands! Read more...